Limited Lifetime Warranty and Service Policy
All ALPS and ForeCast rod components are individually manufactured and inspected with the utmost care. However, should failure occur due to defects in materials or workmanship (to be determined by ALPS and ForeCast ), the rod blank or section of the rod blank would be replaced (to be determined by ALPS and ForeCast) at no charge.
The consumer must make all warranty claims directly to ALPS and ForeCast. ALPS and ForeCast dealers or distributors are not authorized to perform warranty service for ALPS and ForeCast. Any repair work done outside the ALPS and ForeCast facility will void your warranty. All components should be properly packaged and insured when returning for warranty.
ALPS and ForeCast rod components that have been damaged by misuse, accident or normal wear are not covered under this warranty. ALPS and ForeCast rod components not covered under warranty may also be replaced at a reasonable charge. ALPS and ForeCast will advise you of the cost of replacement and wait for approval before proceeding. Please remove all components that you want to retain before sending the rod components back for a warranty claim.
ALPS and ForeCast is not responsible for the rod blank or any other items attached to the blank. OUR WARRANTY COVERS THE ALPS and ForeCast ROD COMPONENTS ONLY.
This warranty is limited to the rod components and does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of the rod components. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitations may not apply to you. This warranty gives you specific legal rights; you may also have other rights that vary from state to state.
A COPY OF THE PURCHASE RECEIPT MUST ACCOMPANY ALL WARRANTY CLAIMS. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING AND HANDLING COSTS. If the return shipping destination is other than the United States or Canada, actual return shipping costs will be assessed. Please include your name and contact information should we need to contact you.
Please ship all claims to: RMA#______________________
Alps & Forecast
Attn: Warranty Department
130 Harrison Road
Sequim, Washington 98382
Email: [email protected]